Russian users are reporting issues accessing the Proton VPN service, the company’s press service stated.
“We are currently investigating the issue, but it is not caused by any changes on our side. It is likely that the local ISPs and the authorities are interfering with VPN connections, in which case it may not be possible for us to solve such issues,” the statement reads.
The company added that some servers may continue to work, and that the service is currently trying to bypass the block.
Mediazona news outlet pointed out that Russian users also encountered problems with accessing other VPN services, such as Outline VPN and Lantern.
VPN services protect user information by masking the device’s IP address and routing the data through secure networks to servers in other countries. This allows users to bypass online restrictions introduced by certain states.